Works with your booking system · Live on WhatsApp · Singapore-based

WhatsApp AI that books on your
booking calendar — directly.

Stop manually copying WhatsApp bookings into your calendar. Our AI assistant books, reschedules, and cancels appointments on your existing booking system — end-to-end, conversationally, 24/7. Native SimplyBook integration today; smart staff-handoff for every other system.

Already on SimplyBook? You're 5 minutes from a working bot.

L
Luna · Pageant Lashes AI
● Online
Hi! Can I book a lash extension this Saturday 3pm?
Hi! 😊 Yes, Saturday 3pm is available for our Silver Member Hybrid Lash Extension ($88, 75 min). May I have your name and email to confirm?
Sarah Tan · sarah@example.com
Perfect! ✨ Your booking is confirmed:

📅 Sat 16 May
⏰ 3:00pm
💇 Silver Hybrid Lash · $88

See you then, Sarah! 🌸
↳ Booked directly on SimplyBook ✓
Your SimplyBook calendar
Live
Saturday 16 May
11:00am
Karen — YY Natural Lash
12:30pm
Hui Ying — Silver Hybrid
3:00pm
Sarah Tan — Silver Hybrid
Just booked via WhatsApp ↑
5:00pm
— available —
Booking appears on your calendar in real-time. No manual copy-paste.

Sound familiar?

You have a booking system to manage appointments. But your customers don't visit your booking page — they WhatsApp you.

All bookings come via WhatsApp

Customers DM you. They don't browse your booking portal. They want to chat, not fill forms.

You copy-paste into your calendar

Every reply, every reschedule, every cancellation — manually typed into your booking system by you or your staff. Hours per week, gone.

Customers wait, mistakes happen

Replies are slow after-hours. Slots get double-booked. WhatsApp says "confirmed" but the calendar is empty.

↓ Booking AI fixes this. ↓

From WhatsApp to your calendar in one conversation.

Your AI assistant lives on WhatsApp and writes directly to your booking calendar. Shown here: our native SimplyBook integration. You see nothing change — except your inbox emptying.

1

Customer WhatsApps your bot

"Hi, can I book lashes this Saturday?" The AI replies instantly, shows real availability pulled live from your SimplyBook (services, staff, hours, existing bookings).

2

Customer picks a slot — bot books it

Once they confirm, the AI writes the booking directly on your SimplyBook calendar — service, time, staff, customer details, all of it. Same as if you typed it in yourself.

3

Reschedules & cancels — also handled

"I need to move my Saturday booking to Sunday" — done, on SimplyBook. "Cancel my Monday" — done. You get a WhatsApp alert for every change. Reminders fire 24 hours before. Two-way sync: walk-ins added on SimplyBook also send a WhatsApp reminder.

Powered by Claude Sonnet 4.6 · Direct SimplyBook API integration · Real-time webhook sync

Works with whatever you use today.

You don't change your booking system — Booking AI meets it where it is.

Native integration · SimplyBook

Fully automated, end-to-end. The AI books, reschedules and cancels directly on your SimplyBook calendar with live availability — no human in the loop.

🤝

Smart handoff · any system

On a different calendar or clinic software? The AI answers every enquiry, collects the booking (name, outlet, service, preferred time) and hands your staff a ready-to-confirm lead on WhatsApp. Your team confirms in the system you already use.

🔧

Custom integration · on request

Want full automation on your own booking platform? We scope and build direct integrations for multi-outlet groups and clinics. Talk to us.

Pageant Lashes by Serenity Beaute

Eyelash extension salon · International Plaza, Singapore

Live on SmartFAQ Booking AI since May 2026

Pageant Lashes runs all bookings through SimplyBook. Before Booking AI, every WhatsApp enquiry had to be manually typed into the calendar — a daily time sink that grew with the salon.

Today, an AI named Luna handles it end-to-end: customers WhatsApp her, she books on SimplyBook, sends WhatsApp reminders 24 hours before, and routes reschedules + cancellations cleanly. The salon owner sees one calendar — SimplyBook — instead of constantly double-checking two surfaces.

24/7
Booking availability
~3 hr
Saved per week
1
Calendar to manage

One plan ladder. Integration is an add-on.

Booking into your own calendar is not a separate product any more. Pick a SmartFAQ plan by your monthly volume, then add calendar integration once.

STEP 1 · PICK YOUR PLAN

Same plans as the main page, priced by AI replies

Pro · single outlet

$90/mo + SGD 399 setup

2,000 AI replies / month · full booking feature set · inbox with reply + human takeover

Business · up to 3 outlets

$200/mo + SGD 399 setup

5,000 AI replies / month · per-outlet routing · priority support

  • Reschedule + cancel via WhatsApp
  • WhatsApp reminders (T-24h)
  • Walk-in two-way sync
  • Owner WhatsApp alerts on every booking
  • · Extra replies beyond your allowance: SGD 0.05 each
  • · 8+ outlets or 5,000+ replies a month: talk to us for a Scale quote
See all plans & sign up →

Example: a single-outlet salon on Pro with SimplyBook integration pays SGD 799 once (399 + 400) and SGD 90 a month. 8+ outlets, 30+ staff, or a custom integration? Talk to us.

Questions, answered.

Will this work with my existing SimplyBook account?

Yes — that's the whole point. We connect to your existing SimplyBook account via API; no migration, no data export, no second calendar. Your bookings stay where they are.

What if I don't use SimplyBook?

You still get the full AI receptionist. In smart handoff mode, the AI answers every enquiry 24/7, collects complete booking details (name, outlet, service, preferred time) and sends your staff a ready-to-confirm lead on WhatsApp — your team confirms it in whatever system you already use. Nothing to migrate, nothing to change. If you want full automation on your own platform, we also build custom integrations for multi-outlet groups — just ask.

How many beauticians / staff can I have?

No limit on our side. The constraint is your SimplyBook plan — Free/Basic allows 1 provider, Standard allows 5, Premium allows 10, Premium Plus allows more. If your plan caps you at fewer staff than you have, you'll need to upgrade with SimplyBook directly.

What if I have multiple locations?

The Business plan handles multiple locations through a single WhatsApp number — the AI routes each booking to the right outlet's calendar. You don't need three separate setups for three outlets, and each additional outlet beyond three is +SGD 30/mo plus SGD 80 one-time setup.

What happens at 10pm on a Saturday?

Your AI assistant is online, books the slot, sends confirmation. Your customer wakes up tomorrow having already secured their appointment instead of waiting in your inbox until Monday.

What if the AI makes a mistake?

You get a WhatsApp alert for every booking, reschedule, and cancellation as it happens — so you see everything in real time. If anything looks off, you intervene from your end. We also have hallucination guards: if the AI tries to claim "done" without actually doing it, we catch it and route the customer to your staff.

How long does setup take?

2-3 business days. You give us API access to your SimplyBook, we configure the WhatsApp bot, run smoke tests with real bookings, train your team. By day 4 you're live.

Will customers know they're chatting with an AI?

Yes — we believe in transparency. The AI introduces itself by name (you choose). Most customers don't mind; they just want their booking confirmed quickly. For complex situations the AI routes them to your team.

What's the message cap and why?

Each plan includes a monthly allowance of AI replies — 2,000 on Pro, 5,000 on Business. One reply is one message the AI sends; messages your team types are free, and a typical booking chat is 3–4 replies, so most salons never approach the cap. If you do, extra replies are SGD 0.05 each, and we alert you at 75% and 90% of your allowance or suggest moving up a plan. The allowances exist because the underlying AI (Claude Sonnet 4.6) has a real per-message cost — they protect both you and us from surprise bills.

Can I cancel anytime?

Yes. No long-term contracts. If it's not working for you, message us and we shut it down at the end of the month. Setup fee is non-refundable, but you're not locked in beyond that.

Got SimplyBook? Let's chat.

Tell us about your business and we'll get back within 24 hours with a tailored demo.

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