🇸🇬 Built for Singapore businesses · Live in 3–5 days
An AI receptionist on your WhatsApp number that replies in seconds, books appointments on your live calendar, takes PayNow deposits to kill no-shows, and remembers every customer's membership package — while you work.
No lock-in · Cancel anytime · Your data stays in Singapore
Bella Beauty Studio
● online — replies instantly
Real conversation flow — booking, deposit & membership in one chat
24/7
Never miss an enquiry
<3s
Average reply time
7+
Languages, auto-detected
PayNow
Deposits built-in
🇸🇬
Hosted & supported in SG
🌙
Most customers WhatsApp after work. By the time you reply the next morning, they've booked with whoever answered first.
🪑
An empty chair is pure loss — rent, wages and product paid, zero revenue. Without deposits, "confirmed" means nothing.
📒
"I'm sure I had 3 sessions left." Prepaid packages tracked on paper are Singapore's #1 source of beauty-industry complaints.
✨ THE COMPLETE FRONT-DESK PLATFORM — FOR EVERY APPOINTMENT-BASED BUSINESS
Calendar, package book, deposits, booking page and payroll reports — everything a service business juggles, in one system your customers reach through WhatsApp.
01 · BOOKING WORKSPACE
A live calendar with a column for every staff member. Walk-ins in two taps, drag a booking to a new slot, block lunch breaks, mark no-shows — and every WhatsApp booking appears on it instantly. Installs on your home screen like an app.
Blue = confirmed · Amber = awaiting deposit · Green = done
02 · DIGITAL PACKAGE BOOK
Sell "10 + 2 free" packages digitally. Every visit, one tap deducts a session — and your customer instantly gets a WhatsApp statement of their balance. No more "I'm sure I had one more session" disputes, ever.
Prepaid-package disputes are Singapore's #1 beauty-industry complaint. Transparent balances protect your reputation — and your customers.
03 · PAYNOW DEPOSITS
Deposit-before-confirmation typically drops no-shows from 10–15% to under 2%. Money goes straight to your account — we never touch it.
📲
Customer books
Slot is held, PayNow link sent in the chat
💚
Scans & pays
10 seconds with any SG banking app
✅
Auto-confirmed
Instant WhatsApp confirmation, both sides
⏳
Or auto-released
Unpaid? The slot frees itself. No chasing.
04 · YOUR OWN BOOKING PAGE
Some customers prefer to tap, not chat. Every business gets a beautiful mobile booking page — smartfaqassistant.com/book/your-name — with live availability. Confirmations still arrive on WhatsApp, deposits still apply.
05 · COMMISSION TRACKING (Enterprise)
Set each staff member's commission — cash services, packages sold, member sessions performed — and export payroll-ready reports monthly. The system does the math from real bookings.
Bella Beauty Studio
Book your appointment in under a minute ✨
Volume Lashes
⏱ 90 min · $128 · $30 deposit
Natural Lashes
⏱ 60 min · $88
SAT
12
SUN
13
MON
14
TUE
15
Wendy
Mei
Mei
Your booking
1
Pick your plan and pay securely. You'll instantly get a welcome email with what happens next, and we WhatsApp you within 24 hours to capture your details.
2
Within 3–5 business days we train the AI on your business, set up your services, staff and calendar, and prepare your dashboard and booking page.
3
Link your WhatsApp number with one scan. From that second, every enquiry gets answered, every booking lands on your calendar, 24/7.
🧠
Powered by Anthropic's Claude — natural, accurate answers trained on your business, not canned scripts.
📅
Staff calendars, live availability, reschedules, cancellations and reminders — via chat or your booking page.
💚
Hold slots until paid. Auto-confirm, auto-release, auto-notify. Funds settle directly to you.
📦
Digital package tracking with WhatsApp statements, expiry alerts and liability reports.
🌏
English, 中文, Melayu, தமிழ் and more — detected and matched automatically per customer.
🎯
Every interested customer logged with name, number and interest — exportable, followed-up, never lost.
🎂
Personalised AI birthday & anniversary messages that bring regulars back — on autopilot.
💬
Read every chat, jump in as a human anytime, and hand back to the AI when you're done. (Enterprise)
💰
Per-staff commission on services, package sales and member sessions — payroll-ready CSV. (Enterprise)
💅
Beauty & lash salons
full platform fit
💇
Hair salons & barbers
full platform fit
🏠
Property agents
🛡️
Insurance & FAs
💪
Gyms & trainers
🍜
F&B & catering
🏥
Clinics & wellness
📚
Tuition & enrichment
REAL BUSINESS · REAL RESULTS
"Luna handles our WhatsApp completely — bookings, reschedules, member questions, even at midnight. It's like hiring a receptionist who never sleeps."
Pageant Lashes by Serenity Beaute · Singapore lash & brow studio
24/7
booking availability
~3 hrs
saved every week
69
services managed
Flat monthly fee. No per-staff charges. No commission on your customers. Cancel anytime.
One-time SGD 399 setup on all plans · Ask us about launch promotions 👋
Answer & capture, 24/7
$50/mo
+ SGD 399 one-time setup (we build everything for you)
The complete front desk
$70/mo
+ SGD 399 one-time setup (we build everything for you)
Pays for itself with one saved no-show
Teams that want full control
$90/mo
+ SGD 399 one-time setup (we build everything for you)
Using SimplyBook? See our Booking AI integration plans →
| Doing it manually | Big booking platforms | SmartFAQ Assistant | |
|---|---|---|---|
| Answers at 11pm | ✗ | ✗ | ✓ instantly |
| Lives in WhatsApp | you, all day | ✗ separate app | ✓ natively |
| PayNow deposits | manual chasing | ✗ card fees only | ✓ built-in |
| Package tracking | paper book | extra modules | ✓ w/ WhatsApp statements |
| Per-staff fees | — | $20–30 / staff / mo | none — flat price |
| Commission on your customers | — | up to 20% per new client | never |
It's an AI assistant that lives on your business WhatsApp number. It answers customer questions instantly 24/7, books appointments on your calendar, collects PayNow deposits, checks membership balances, and captures leads — all inside the WhatsApp chat your customers already use.
When a customer books a service that needs a deposit, the slot is held and they receive a PayNow payment link. The booking confirms automatically the moment they pay — and auto-releases if they don't. Businesses using deposit-before-confirmation typically see no-shows drop from 10–15% to under 2%. Payments go directly to your own account; we never hold your money.
Instead of a physical book, packages like "buy 10 get 2 free" are tracked digitally. Every time a session is used, the customer instantly receives a WhatsApp statement showing their remaining balance and expiry — so there are never disputes. Customers can also ask the bot their balance anytime, and you get liability and expiry reports.
Yes. Every Pro account gets a mobile-friendly booking page (smartfaqassistant.com/book/your-business) showing your live availability. Link it from your Google Business Profile or Instagram bio — customers pick a service, choose a time, and get their confirmation on WhatsApp.
Most businesses go live within 3–5 business days. We build your FAQ from your website, configure your services and staff, connect your WhatsApp number, and hand you a ready-to-use dashboard. You just scan one QR code.
English, Chinese (Mandarin), Malay, Tamil and more. The AI detects each customer's language automatically and replies in the same language throughout the conversation.
You need a spare SIM or number to dedicate to the bot (most clients use a cheap prepaid SIM). Your personal or existing business number stays untouched.
Yes. Your data lives on a dedicated Singapore server, is never shared across businesses, and is never used to train AI models. We operate in line with PDPA principles, and you can export or delete your data anytime.
Plans start at SGD 50/month plus a one-time SGD 399 setup. The Pro plan at SGD 70/month includes the full booking system, membership tracking, PayNow deposits, and your own booking page — less than the revenue of a single saved no-show.
Yes — month-to-month, no lock-in contracts. Cancel anytime and keep an export of your data.
Join Singapore businesses that never miss another customer. Live in days, not months.
Prefer to see it first? WhatsApp us "demo" and talk to a live bot right now.