Built for Singapore businesses · Live in 3–5 days
Your business, answering, booking & collecting — 24/7 on WhatsApp
An AI receptionist on your WhatsApp number that replies in seconds, books appointments on your live calendar, takes PayNow deposits to kill no-shows, and remembers every customer's membership package — while you work.
No lock-in · Cancel anytime · Your data stays in Singapore
Bella Beauty Studio
● online — replies instantly
pay.link/bella-3pm
📅 Sat, 12 Jul · 3:00pm
💇 Volume Lashes · Mei
P.S. you have 7 of 12 sessions left on your package 💜
24/7
Never miss an enquiry
<3s
Average reply time
7+
Languages, auto-detected
PayNow
Deposits built-in
SG
Hosted & supported in SG
Every day without it is money walking out the door
Enquiries at 11pm go unanswered
Every lead gets a reply.
Most customers WhatsApp after work. The AI answers in seconds — day or night, in their language — before they book with whoever answered first.
No-shows eat 10–15% of your slots
Every slot is paid or released.
A PayNow deposit holds the slot. Paid means confirmed; unpaid frees itself for the next customer. No chasing.
The package book causes disputes
Every package balance is clear.
Each session used sends the customer a WhatsApp statement with sessions left and expiry. No more "I'm sure I had 3 left."
Not just a chatbot.
Your whole front desk.
Calendar, package book, deposits, booking page and payroll reports — everything a service business juggles, in one system your customers reach through WhatsApp.
Run the whole day from your phone
A live calendar with a column for every staff member. Walk-ins in two taps, drag a booking to a new slot, block lunch breaks, mark no-shows — and every WhatsApp booking appears on it instantly. Installs on your home screen like an app.
- Day & week views, colour-coded by status
- Per-staff hours, days off & service skills
- Automatic 24-hour WhatsApp reminders
Blue = confirmed · Amber = awaiting deposit · Green = done
Throw away the physical package book
Sell "10 + 2 free" packages digitally. Every visit, one tap deducts a session — and your customer instantly gets a WhatsApp statement of their balance. No more "I'm sure I had one more session" disputes, ever.
- Customers check their own balance by asking the bot
- Automatic expiry reminders 30 days before
- Outstanding-liability report — know exactly what you owe
- Member-tier pricing quoted automatically
Prepaid-package disputes are Singapore's #1 beauty-industry complaint. Transparent balances protect your reputation — and your customers.
1 session used for Volume Lashes today (by Mei).
📦 Lash 10+2 Package
Balance: 7 of 12 sessions remaining
Expires: 12 Mar 2027
If anything looks wrong, just reply here 😊
The no-show killer
Deposit-before-confirmation typically drops no-shows from 10–15% to under 2%. Money goes straight to your account — we never touch it.
Customer books
Slot is held, PayNow link sent in the chat
Scans & pays
10 seconds with any SG banking app
Auto-confirmed
Instant WhatsApp confirmation, both sides
Or auto-released
Unpaid? The slot frees itself. No chasing.
A booking link for Google & Instagram
Some customers prefer to tap, not chat. Every business gets a beautiful mobile booking page — smartfaqassistant.com/book/your-name — with live availability. Confirmations still arrive on WhatsApp, deposits still apply.
- Link it from Google Business Profile, IG bio, FB page
- Services grouped by your categories, staff selectable
Commission tracking (Business)
Set each staff member's commission — cash services, packages sold, member sessions performed — and export payroll-ready reports monthly. The system does the math from real bookings.
Bella Beauty Studio
Book your appointment in under a minute ✨
Volume Lashes
⏱ 90 min · $128 · $30 deposit
Natural Lashes
⏱ 60 min · $88
SAT
12
SUN
13
MON
14
TUE
15
Wendy
Mei
Mei
Your booking
Live in 3 simple steps
● Bot online · answering enquiries while you're with clients
-
1
Sign up in 2 minutes
Pick your plan and pay securely. You'll instantly get a welcome email with what happens next, and we WhatsApp you within 24 hours to capture your details.
-
2
We build everything for you
Within 3–5 business days we train the AI on your business, set up your services, staff and calendar, and prepare your dashboard and booking page.
-
3
Scan one QR — you're live
Link your WhatsApp number with one scan. From that second, every enquiry gets answered, every booking lands on your calendar, 24/7.
Everything included. Nothing extra to buy.
Claude AI brain
Powered by Anthropic's Claude — natural, accurate answers trained on your business, not canned scripts.
Full booking system
Staff calendars, live availability, reschedules, cancellations and reminders — via chat or your booking page.
PayNow deposits
Hold slots until paid. Auto-confirm, auto-release, auto-notify. Funds settle directly to you.
Membership packages
Digital package tracking with WhatsApp statements, expiry alerts and liability reports.
7+ languages
English, 中文, Melayu, தமிழ் and more — detected and matched automatically per customer.
Lead capture
Every interested customer logged with name, number and interest — exportable, followed-up, never lost.
Birthday greetings
Personalised AI birthday & anniversary messages that bring regulars back — on autopilot.
Conversation inbox
Read every chat, reply from the dashboard, take over as a human anytime, and hand back to the AI when you're done. (Pro)
Commission reports
Per-staff commission on services, package sales and member sessions — payroll-ready CSV. (Business)
Built for service businesses like yours
Beauty & lash salons
Full platform fit
Hair salons & barbers
Full platform fit
Gyms & trainers
Tuition & enrichment
Clinics & wellness
F&B & catering
Property agents
Insurance & FAs
"Luna handles our WhatsApp completely — bookings, reschedules, member questions, even at midnight. It's like hiring a receptionist who never sleeps."
Pageant Lashes by Serenity Beaute · Singapore lash & brow studio
24/7
booking availability
~3 hrs
saved every week
69
services managed
Simple pricing. Serious returns.
Flat monthly fee with a generous allowance of AI replies. No per-staff charges. No Meta per-message fees. Cancel anytime.
One-time SGD 399 setup on all plans · Ask us about launch promotions 👋
Starter
Answer & capture, 24/7 · Single outlet
$50/mo
+ SGD 399 one-time setup (we build everything for you)
1,000 AI replies / month
- 24/7 AI answers on WhatsApp
- Lead capture + CSV export
- Owner WhatsApp alert on every lead
- Multi-language, auto-detected
- Analytics dashboard
- FAQ editor + website scraping
Pro
The complete front desk · Single outlet
$90/mo
+ SGD 399 one-time setup (we build everything for you)
2,000 AI replies / month
- Everything in Starter, plus:
- Full booking system + staff calendars
- PayNow deposits — the no-show killer
- Membership packages w/ WhatsApp statements
- Conversation inbox — read, reply and take over from the dashboard
- Your own booking page for Google & IG
- Contacts + birthday greetings
Pays for itself with one saved no-show
Business
High traffic · Up to 3 outlets
$200/mo
+ SGD 399 one-time setup (we build everything for you)
5,000 AI replies / month
- Everything in Pro, plus:
- Multi-outlet support — per-outlet lead routing
- Commission tracking + payroll CSV
- Start new WhatsApp conversations from the dashboard — outbound to any contact
- Priority support
- · Each additional outlet: +SGD 30/mo + SGD 80 one-time setup
Scale
8+ outlets or 5,000+ replies a month
Custom
Priced on your real volume and outlets
Allowance sized to you
- Everything in Business, plus:
- Dedicated account manager
- Custom onboarding for every outlet
- Calendar integration included (SimplyBook or your system)
- Quarterly FAQ review with our team
How we count: 1 AI reply = one message the AI sends. Messages your team types are free, and a typical customer chat is 3–4 replies. Beyond your allowance, extra replies are SGD 0.05 each — we alert you at 75% and 90% so nothing surprises you.
Already run SimplyBook or another booking calendar? Add calendar integration to Pro or Business for a one-time SGD 400. See how the AI books into your own system →
Why businesses switch to us
| Capability | Doing it manually | Big booking platforms | SmartFAQ Assistant |
|---|---|---|---|
| Answers at 11pm | ✗ | ✗ | ✓ instantly |
| Lives in WhatsApp | you, all day | ✗ separate app | ✓ natively |
| PayNow deposits | manual chasing | ✗ card fees only | ✓ built-in |
| Package tracking | paper book | extra modules | ✓ w/ WhatsApp statements |
| Per-staff fees | — | $20–30 / staff / mo | none — flat price |
| Commission on your customers | — | up to 20% per new client | never |
Questions? Answered.
What is a WhatsApp AI receptionist?
It's an AI assistant that lives on your business WhatsApp number. It answers customer questions instantly 24/7, books appointments on your calendar, collects PayNow deposits, checks membership balances, and captures leads — all inside the WhatsApp chat your customers already use.
How do PayNow deposits stop no-shows?
When a customer books a service that needs a deposit, the slot is held and they receive a PayNow payment link. The booking confirms automatically the moment they pay — and auto-releases if they don't. Businesses using deposit-before-confirmation typically see no-shows drop from 10–15% to under 2%. Payments go directly to your own account; we never hold your money.
How does the digital membership package tracking work?
Instead of a physical book, packages like "buy 10 get 2 free" are tracked digitally. Every time a session is used, the customer instantly receives a WhatsApp statement showing their remaining balance and expiry — so there are never disputes. Customers can also ask the bot their balance anytime, and you get liability and expiry reports.
Do I get my own online booking page?
Yes. Every Pro account gets a mobile-friendly booking page (smartfaqassistant.com/book/your-business) showing your live availability. Link it from your Google Business Profile or Instagram bio — customers pick a service, choose a time, and get their confirmation on WhatsApp.
How long does setup take?
Most businesses go live within 3–5 business days. We build your FAQ from your website, configure your services and staff, connect your WhatsApp number, and hand you a ready-to-use dashboard. You just scan one QR code.
Which languages does the AI speak?
English, Chinese (Mandarin), Malay, Tamil and more. The AI detects each customer's language automatically and replies in the same language throughout the conversation.
Do I need a new phone number?
You need a spare SIM or number to dedicate to the bot (most clients use a cheap prepaid SIM). Your personal or existing business number stays untouched.
Is my customer data safe and PDPA-compliant?
Yes. Your data lives on a dedicated Singapore server, is never shared across businesses, and is never used to train AI models. We operate in line with PDPA principles, and you can export or delete your data anytime.
What does it cost?
Plans start at SGD 50/month plus a one-time SGD 399 setup. Every plan includes a monthly allowance of AI replies — 1,000 on Starter, 2,000 on Pro, 5,000 on Business — and messages your team types are never counted. The Pro plan at SGD 90/month includes the full booking system, membership tracking, PayNow deposits, conversation inbox and your own booking page — less than the revenue of a single saved no-show. Starter and Pro cover one outlet; Business covers up to 3 outlets, with extra outlets at +SGD 30/month each (plus SGD 80 one-time setup per added outlet). Beyond your allowance, extra replies are SGD 0.05 each. Want the AI booking into a calendar you already use, such as SimplyBook? Add a one-time SGD 400 integration setup on Pro or Business. For 8+ outlets or more than 5,000 replies a month, talk to us.
Can I cancel anytime?
Yes — month-to-month, no lock-in contracts. Cancel anytime and keep an export of your data.
Tonight, someone will WhatsApp your business.
Will anyone answer?
Join Singapore businesses that never miss another customer. Live in days, not months.
Prefer to see it first? WhatsApp us "demo" and talk to a live bot right now.